Frequently Asked Questions

Can I purchase a chimney extension for my Henki sauna stove?

Yes, multiple chimney elbow and pipe extensions are available for purchase upon request. Please contact us to place an order.

Are the Henki sauna stove chimneys single wall?

Yes, the chimneys on Henki sauna stoves are single wall.

Can you pour water on the rocks of Henki sauna stoves?

Yes, Henki sauna stoves are built to create steam from pouring water over the rocks.

What size logs can you fit in a Henki sauna stove?

Henki sauna stoves can fit full 16" logs.

Do Henki sauna stoves work with 2x4 or 2x6 construction?

Yes, all Henki stoves work with 2x4 or 2x6 construction, but the H2 has a gap between the rocks and the back plate that moves the rocks away from underneath the wall.

How do I clean the chimney on a Henki H2?

Creosote buildup in a chimney can be due to several factors including the moisture content of the wood, the efficiency of the burn, and the temperature outside. To prevent creosote buildup in your H2 chimney, use only dry, seasoned firewood, and rely on the secondary air supply when possible. To clean the chimney, remove the straight pipe from the elbow and insert an ash vac inside each to clean them. To clean the interior elbow and secondary combustion chamber, remove the chimney elbow and insert an ash vac through the interior elbow until you reach the chamber.

Where are Henki sauna stoves manufactured?

Henki sauna stoves are manufactured in Ontario, Canada.

Are Henki sauna stoves certified?

No, there are no sauna stoves on the North American market that are certified by a recognized certification body.

How can I reduce clearances around my wood-burning sauna stove?

Henki's heat shields can be strategically utilized to reduce clearances to combustibles. Please refer to your local building code for shielding requirements.

Can a Henki sauna stove be WETT certified?

Yes, you can absolutely have a Henki sauna stove WETT certified. Installation requirements for a certification will likely depend on the standards recognized by your local building code. Contact a local WETT certified installer for more information.

What are the clearances for Henki sauna stoves?

Installation and clearances will depend on your local building regulations. This applies to all sauna stoves on the North American market as none are certified by a recognized North American certification body.

Will the Henki sauna stoves work if there's a roof overhang on my sauna?

Yes, the stock elbow on both Henki H1 and H2 stoves has around 14" of clearance between the back of the heater and the inside of the chimney pipe. If more or less clearance is needed, other chimney elbow sizes are in stock and available for purchase.

Can I purchase Henki sauna stoves wholesale?

Yes, Henki sauna stoves are sold wholesale to sauna manufacturers and retailers around North America. Please contact us to place a wholesale order.

How do I get insurance on my sauna with a wood-burning sauna stove?

If your sauna is close to your home, your home insurance company may have specific requirements for your sauna. It's likely that these requirements will be the same for you to insure the sauna itself. Unfortunately, there are no sauna stoves on the market in North America with a certification from a recognized North American certification body. That said, some insurance companies may allow you to install a wood-burning sauna stove based on your local building code and have a WETT-approved inspector certify the installation. This has been done many times with Henki wood-burning sauna stoves.

How are sauna stoves shipped?

All Henki sauna stoves are shipped disassembled on a pallet.

Can I view your products in Melancthon?

Unfortunately, the warehouse in Melancthon is for shipping and pickup only. There are no products on display.

Do you ship to the United States?

Yes, we do ship to the USA. Please keep in mind that tariff costs have been hard to predict lately and your order will likely be subject to additional charges.

Do you stock inventory of your products?

Yes, all Henki products are in stock unless otherwise stated on the product page.

Can I choose a different colour for my metal sauna roof?

Yes, different colour metal can be custom ordered for your sauna roof. Please contact us to choose a colour and place an order.

Where are you located?

Henki is located in Toronto, Ontario. Henki products are often shipped out of a warehouse in Melancthon, Ontario. Henki also builds custom saunas around Canada.

Can I hand pick the lumber I order for pickup?

All Henki lumber is A grade and prepped for pickup by one of Henki's staff members.

How long does it take to ship and receive products?

Henki products ship within a week and usually arrive within a week of shipping. Larger orders that must be shipped with a freight company are picked up around once a week and usually arrive within a week of shipping. For these larger orders, please allow a few extra days for packaging and freight arrangement. Once completed, the freight will be picked up with the next scheduled pickup.

Do you have larger sauna doors?

Yes, Henki makes cedar and glass sauna doors of all sizes. Please contact us for pricing.

Do you make custom windows?

Yes, Henki makes custom sauna windows of all sizes. Windows can be framed in cedar, tempered, tinted, and insulated. Please contact us for pricing.

Do you offer sauna installation?

Yes, Henki can install your sauna in Ontario and around the Greater Vancouver Area. Installation can be selected as an option in available areas at checkout.

Do you install electric heaters?

No, a certified electrician must install your high-voltage electric sauna heater.

Can I come and see your saunas?

Yes, please contact us to book an appointment at Henki's showroom in Toronto, Ontario.

Will your chimney fit my sauna stove?

Please compare the stove's chimney outlet size to the chimney size listed on the product page. If it is not a match, please reach out to purchase a chimney adaptor. Chimney adaptors are available for brands including Harvia, Narvi, and Huum.

Do your saunas have warranty?

Yes, Henki saunas have a minimum 1 year limited warranty. Please contact us for details.

Will a Henki sauna stove fit in a mini sauna?

The Henki H1 stove can be used in a Mini Barrel Sauna and a 6' Mini Cube Sauna.

Do your saunas have installation instructions?

Yes, all Henki saunas have detailed installation instructions or videos.

Do your saunas arrive in a kit?

Yes, Henki saunas are shipped flat packed in a crate and assembled as a kit with detailed instructions. Installation is available in some areas at an additional cost.

Do you have any windows that are not tinted?

Henki makes custom windows with or without tints. Please contact us for details and prices.

Do you sell any certified chimney kits?

None of the chimney kits sold are certified by a certification body recognized in North America.

Do the sauna kits include any accessories?

No, Henki sauna kits do not include any accessories or lights.

Why are shorter sauna doors better?

Most of the heat in the sauna room will rise towards the ceiling, so a larger door will flush out more heat than a smaller one. Henki sauna doors are smaller in height to significantly reduce the amount of heat lost when the sauna door is opened.

Can I build my own door jambs for the sauna door?

Yes, Henki sauna doors can be removed from their frame and new jambs can be built around them to match your exact wall thickness. The old frame can be used as a template for the new jambs.

Can your sauna doors be used indoors and outdoors?

Yes, Henki sauna doors can be used both inside and outside.

Can I speak to someone over the phone?

Yes, absolutely! Please contact us with your phone number and someone from Henki's team will reach out shortly.

How hot do Henki saunas get?

Henki builds traditional Finnish saunas that can reach temperatures over 100ºC with a properly sized heater.

Do your sauna barrel bands come with hardware to tighten them?

Yes, Henki Barrel Bands do indeed come with tightening hardware.

Can all saunas be used indoors?

Yes, all Henki saunas can be installed indoors (including the outdoor saunas).

Where do you ship in Canada?

We ship all Henki products across the country. This includes sauna kits and stoves.

Can I order for pickup?

Yes, Henki products are available for pickup in Toronto and Melancthon, Ontario. Please select the pickup option at checkout.

What electric heaters do you recommend?

As an economical option, we recommend the Harvia KIP. As a reliable, Wi-Fi capable option, we recommend the Homecraft Revive. As a modern, luxury, Wi-Fi enabled option, we recommend the Huum Drop or Hive.