Refund policy

All sales are final. We do not accept returns, exchanges, or refunds on any products.

Please carefully review your order before completing your purchase. If you have any questions about a product, feel free to contact us at info@henki.ca prior to ordering.

Damages and Issues

If you receive a defective, damaged, or incorrect item, please contact us immediately at info@henki.ca with details and photos of the issue. We will assess the situation and determine the appropriate resolution.

European Union 14-Day Cooling Off Period

If your order is being shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason. To be eligible, the item must be in its original condition, unworn or unused, with tags and in its original packaging. You will also need to provide proof of purchase.

For any concerns or inquiries, please reach out to us at info@henki.ca.